Frequently Asked Question

Forgot Network (Wi-Fi - Internet - Printing) Password

Last Updated 6 months ago

If you have forgotten your password for Campus Network Access (Wi-Fi - Internet - Printing), please create a support ticket on https://support.africau.ac.zw/open.php by filling in all the required fields and selecting the Help Topic : Password Reset

Make sure to indicate what type of assistance you require ie the example below;

My Name is Jon Doe, Staff ID / Student Registration # 123456. I have forgotten my password for school Campus Network Access (Wi-Fi - Internet - Printing). Please help me reset it.

An agent will then attend to your ticket, please keep checking your personal inbox you would have specified earlier when creating the ticket for a response and update. (NB We encourage you to use your @africau.edu school email address when creating these tickets).

Help Topics
  • Password Reset
  • Internet/Network Access/Phones

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