Frequently Asked Question

Forgotten Email Password

Last Updated 3 years ago

If you have forgotten your password for your school email, please create a support ticket on by filling in all the required fields and selecting the  Help Topic : Email

Make sure to indicate what type of assistance you require ie the example below;

My Name is Jon Doe, Staff ID / Student Registration # 123456. I have forgotten my password for my school email Please help me reset it.

An agent will then attend to your ticket, please keep checking your personal inbox you would have specified earlier when creating the ticket for a response and update.

Help Topics
  • Password Reset

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